1.1 The online shop operating on the Internet at www.2Store.eu is run by Vecta Sp.z o.o., ul.Portofino 10/95, Warsaw, 02-764 Poland using VAT number: PL7123269387 and registration no: 0000409217.
1.2 The Customer may contact the entity running the online shop as follows:
2.1. The online shop may be used only by persons who are at least 18 years old.
2.2. Anyone under 18 may use the online shop only with the consent of their parents or legal guardians.
2.4. To confirm the correctness of the data given during the registration in the online shop, the Customer receives an e-mail with a request to confirm their data.
3.1. Orders are accepted through www.2store.eu
3.2. The products in the online shop are specifically marked. The website includes information about the features of the products, their prices, materials of which they are made, and components.
3.3. While ordering a product, the Customer selects it in a manner specific for that product, defining version and the quantity of the ordered products.
4.1 Once the Customer chooses a product, the “Add to cart” icon should be clicked.
4.2 The product is moved to cart that is visible in the upper right corner of the site. The Customer can go to cart by clicking the “Go to cart” button, which activates a page displaying all the products in cart.
4.3 By pressing the “Checkout” button will launch a page where the Customer should enter data required for the transaction and shipment of the ordered products.
4.4 After logging in to the online shop, the Customer gains access to additional options in the Customer panel, such as: order history, a possibility to view the status of the most recent order, saving shipping addresses, a possibility of receiving the latest product information from the shop.
4.5 Having selected the shipping method (with shipping to the specified address) and entered all the required details (including billing details, if necessary), the payment method should be chosen.
4.6 The Customer may choose online payment card payment, transfer through PayPal; or, payment directly to our bank account.
4.7 The Client places the order by clicking the “Confirm order” button.
4.8 After clicking the “Confirm order” button, and if the Customer has selected online payment – after making the payment through PayPal, the Customer is redirected to a page confirming the order; from that page, they can either continue shopping or go to order summary.
4.9 If online payment is chosen as the payment method (card payment or transfer through PayPal), the payment must be made immediately after the order was placed. If Vecta Sp.z o.o. or the entities participating in the transaction (PayPal) do not receive the payment, the order is considered to have been placed incorrectly, which means that there is no contract and the order will not be processed. If this is the case, the Customer will have to place another order.
4.10 At any stage of the order placement, until the payment is made, the Customer can cancel the order by discontinuing the ordering process and leaving the ordering website. An order the placement of which has not been completed will not be processed.
4.11 Promptly after an order is placed, the Customer will receive an order confirmation e-mail to the address they have specified in the login details. The e-mail will include an individual order number that can be used e.g. to check order status.
4.12 Vecta Sp.z o.o. may contact the Customer at the e-mail address or the indicated phone number to clarify any doubt, confirm the order placement or in any other matters connected with order processing.
5.1 The prices in the online shop stated in Euro are gross prices, inclusive of the VAT. The prices might be also shown in British pounds or US dollars if customer will select corresponding currency in the "Currency" field that is visible in the upper right corner of the site (below the "Cart" area).
5.2 The price of the product is increased by the shipping cost, which depends on the selected shipping method.
5.3 The price specified on the site at the moment of placing the order is the final price, binding both upon the Customer and Vecta Sp.z o.o.. Once the order is placed, the price will not change, notwithstanding any price adjustments made by Vecta Sp.z o.o. and regardless of any special offers or clearance sale campaigns.
5.4 Vecta Sp.z o.o. reserves the right to change the prices of the products available in the online shop, launch new products, launch and cancel special offers on the shop’s websites or change them in line with the Civil Code and other applicable laws.
6.1 All the products offered in the online shop are in stock.
6.2 In special cases, e.g. if many Customers order the same product simultaneously, the product may not be available. If this is the case, the Customer will be informed that the order cannot be processed.
6.3 The product data sheet includes full information about the product – currently unavailable variations are not visible unless it will not restocked.
If a product is out of stock or the order cannot be processed for any other reason, the Customer will be notified via e-mail or phone about any order processing issues and possible solutions.
8.1 Goods are shipped worldwide.
8.2 If address is not complete or incorrect, Vecta Sp.z o.o. will not takes responsibility for succes delivery.
8.3 Orders with delivery method "Express by post" are delivered by postal service: primary polish post (Poczta Polska S.A.), finaly local postal service depends of the destination country.
8.4 Orders with delivery method "Parcel Service" are delivered by DPD courier service.
8.5 If the Customer uses an online payment method (PayPal or card), the order processing commences after Vecta Sp.z o.o.’s account is confirmed to have been credited (through PayPal or card).
8.6 Dispatch time is 24 hours in working days from order placed or next working day after day when order placed.
8.7 PLEASE NOTE: If the Customer chooses online payment (PayPal or card) as the payment method, order processing commences after the account of Vecta Sp.z o.o. or the intermediary entities is credited with 100% of the amount due for the order, and this is when the time limit for shipping the products to the Customer starts to run.
9.1 Bank transfer: Vecta Sp.z o.o. accepts traditional transfers or online transfers through PayPal inc. card payment. The payment operation takes place between the Customer and the selected payment operator.
9.2 As Vecta Sp.z o.o. accepts traditional transfers, the Customer will receive account number to which they can transfer the money e.g. at a post office. The number is placed on the bottom area of the invoice which will be sent to customer e-mail after order will finished. Account is in European Bank (Poland).
9.3 Payment card: The Customer must have a card that allows them to make online payments. Payment by card is made through PayPal. The payment operation is made between the Customer and the operator of the Customer's card.
10.1 The information available on www.2store.eu does not constitute an offer within the meaning of the Civil Code.
10.2 The Contract is entered into in English when English version of website was chosen.
Depending on the shipping method selected by the Customer (Post or Parcel Service), Vecta Sp.z o.o. undertakes to have the goods delivered to the Customer within 30 working days (this is the maximum delivery time which depends from shipping method and destination address. Aprox. delivery time for a specific regions published in the "delivery section" of the website.) of the correct order placement. If the product is out of stock or the order cannot be processed for any other reason, Vecta Sp.z o.o. shall promptly contact the Customer, suggesting possible solutions. Working days are days from Monday through Friday, except for public holidays.
12.1 Goods are shipped worldwide.
12.2 The gross shipping cost depends on the shipping method, destination address, order volume (weight and measurement of the package) and it is visible in Delivery Method section while checkout the order.
13.1 The Customer has the right to rescind the sales contract within 14 days without cause.
13.2 The right of rescission expires 14 days of the day on which the Customer came into possession of the products or a third party specified by the Customer and other than the carrier came into possession of the product.
13.3 To exercise the right of rescission, the Customer must submit a clear notice of rescission to Vecta Sp.z o.o. using one of the following channels:
Please note! Each of the notice submission methods is admissible and they are all equally effective. Vecta Sp.z o.o. recommends the e-mail because it is an easy and quick method.
13.4 To make sure that the rescission deadline is adhered to, it is enough for the Customer to send the notice on exercising their right to rescind the contract before the expiry of the rescission deadline.
13.5 In the event of sales contract rescission, Vecta Sp.z o.o. refunds all the received payments to the Customer, excluding the costs of delivering a product, and in no case later than 7 days after the date when Vecta Sp.z o.o. received the products back.
13.6 The refund shall be made using the same payment channel as was used by the Customer in the original transaction, unless the Customer has explicitly agreed to another solution. In any case, the Customer will bear no charges connected with that refund.
13.7 Vecta Sp.z o.o. will withhold the refund until it receives the product back.
13.8 Products shall be sent to the following address: Vecta Sp.z o.o. ul.Pulawska, 34 b.2, Piaseczno, 05-500, Poland without undue delay, and in no case later than 14 days after the date when the Customer informed Vecta Sp.z o.o. about exercising their right to rescind the sales contract. The deadline is met if the Customer sends the products before the expiry of the 14-day time limit.
13.9 On all occasions customer should retain the original packing that order arrived in and must take reasonable care of the item(s) and do not use them, until Vecta Sp.z o.o. inform customer otherwise.
14.1 The sales involves new products free of defects. If the products have any defects, Vecta Sp.z o.o. shall be liable for the defects.
14.2 Any product bought in the 2Store online shop can be complained about under the applicable statutory warranty provisions if a defect was found in the product within two years of its acquisition by the Customer, where the defect makes the product inconsistent with the contract.
14.3 A complaint can be filed in every point of sale operating under the PELLER'S brand (except for a clearance sale) or by post.
14.4 Complaints submitted by post must specify the causes of the complaint and the information required to identify the order. A complaint can be filed using the “Complaint” form (available on the website, in the Delivery section), which can be filled in online or printed, and the products can be sent back to: Vecta Sp.z o.o. ul.Pulawska, 34 b.2, Piaseczno, 05-500, Poland
14.5 Vecta Sp.z o.o. shall examine the complaint within 14 days and shall inform the Customer about the outcome.
14.6 If the outcome of the complaint is positive, the Customer will be reimbursed for any reasonable costs of shipping the defective products to the online shop.
14.7 If the outcome of the complaint is negative, the goods will be shipped back to the Customer with a notice explaining that the complaint was deemed unfounded.
15.1 The Client may resign from the order.
15.2 The Customer may cancel the order by contacting the Vecta Sp.z o.o. through the e-mail or through the contact form available on the website.
A proof of purchase is enclosed with every purchased item. The Client will receive the invoice with email. Vecta Sp.z o.o. shall not be liable if the Customer provides incorrect data.
16.1. Personal data processing
16.2. Personal data processing for marketing purposes
The Customer may agree to the processing of their personal data and entrusting of the data to a third party to receive commercial information from Vecta Sp.z o.o. e.g. about special offers. Any information about this is available HERE.